1 A staff member will greet the new child and family on their arrival at centre.

2 They will be shown around the centre and introduced to other staff members.

3 Our staff will make family members feel welcome and comfortable in the centre and a newsletter will be given to parents setting out routines and ways they are expected to contribute to the program

4 The child and family will be shown where to put their child’s belongings and signing in and out

Guidelines will be explained to parents.

5 One of the child’s family members is expected to stay with the child until he/she is settled in the new environment and with the routines. This may take more than one visit.

6 The child is then encouraged to

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